Link in Bio — Veronica V. Sopher

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@VERONICAVSOPHER

👀 When conflict shows up at your school board meeting—do your leaders show up too?

Or do they freeze, deflect, or spiral?

In high-pressure moments, even seasoned leaders forget their tone, their script, and their presence.

That’s not

The conflict you avoid today becomes the culture you regret tomorrow.

Unresolved tension between principals and staff?
Misunderstood expectations between district and campus leaders?

It doesn’t just "go away." It compounds—and

🎯 "70% of workplace conflict goes unaddressed — until it becomes a crisis."
And in schools? That crisis plays out in front of parents, staff, and the board.

What's worse?
🗣 60% of employees say poor conflict management lowers thei

💬 A 12-second front office interaction can shape a parent’s view of your entire district.

One smile. One script. One word.
It might not seem like much.

But small interactions either build or erode trust — fast.

✨ Our Master Your Mark&

🚨 A principal pulled me aside after a training. “No one ever taught me how to lead when parents are angry.”

She had the vision. The work ethic. The passion.
But she never got tools for the human moments.

So when tension rose — at

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